Reference

What You Agree to When You Use fendy888

These legal terms define how your account works, what data we hold, and where access is available under local law in Indonesia. Availability depends on your region and what local law permits — read this before you open an account.

Account eligibility rulesData retention policyDANA, OVO, GoPay wallet termsJurisdiction-dependent accessContact rights for policy queries
fendy888 What You Agree to When You Use fendy888
LEGAL CONTACT

Reach Us for Policy and Account Questions

If you have a question about how your data is handled, want to request access to your account records, or need to raise a concern about how these terms apply to your situation, our support team is the right place to start. We aim to respond to legal and policy queries through the channels below.

Live Chat Start a live chat session directly from your account dashboard for fast responses on policy, wallet verification, or account eligibility questions.
Email Support Send a written query to our support email for formal data-access requests or policy clarification. We respond to legal queries in writing.
Account Help Centre The Help Centre inside your account covers common legal questions — from how we store your GoPay transaction records to how to close your account.
HOW WE HANDLE IT

Data, Cookies, Security and Your Rights

We handle your personal and financial data with a clear set of practices. Here is what that looks like in practice for your account.

Data Retention We keep your account records — including DANA, OVO, and GoPay transaction logs — for the period required under our operating policy. You can request a summary of what we hold.
Cookies and Session Data We use session cookies to keep your login active across your phone browser and desktop without asking you to re-enter your credentials on every visit.
Account Security Your account is protected by OTP verification on login. If a new device attempts access, a one-time code is sent to your registered number before entry is allowed.
Requesting Changes To update your registered details, correct stored data, or request deletion of non-essential records, contact us via live chat or email with your account ID ready.

Common Legal Questions Answered

Real questions about your rights, how we handle data, and what these terms mean for your account in Indonesia.

Access depends on local law and is only available where regulations in your region permit it. We do not override local legal restrictions — check eligibility for your area before opening an account.

We store your registered name, contact details, and transaction records linked to your e-wallet — DANA, OVO, or GoPay. We retain only what is needed for account operation and security.

Yes. Contact support via live chat or email with your account ID. We will confirm what data we hold and can process deletion requests for non-essential records within policy timelines.

Wallet name matching — for DANA, OVO, or GoPay — is our account-security step. It prevents unauthorised withdrawals and confirms that your funds reach the correct owner.

We notify you through your registered contact channel when material changes occur. Continuing to use your account after that notification means you accept the updated terms.

Yes. Whether you access your account through a phone browser or desktop, the same terms apply. Session cookies keep your login continuous across devices without changing your legal standing.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.